SHIPPING & DELIVERY

At Vacanza Swim, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy to understand processing times, delivery options, and costs.

DISPATCH
Your Vacanza Swim order will be dispatched within 48 hours of being placed (excluding weekends and public holidays). All orders placed over a weekend or public holiday in Sydney, Australia will be dispatched the next business day.

Please note: during launch and sale periods, there may be slight delays in dispatching your orders. Once your order is dispatched, you will receive a confirmation email with tracking details.

Please ensure your shipping details are correct, as we are not responsible for incorrect addresses.

PRICING
We offer the following shipping options:

AUSTRALIA
Standard Shipping: $10.95 AUD – 3-7 business days
Express Shipping: $15.95 AUD – 1-3 business days
Free Express Shipping Option at checkout for all purchases above $200 AUD. $10.95 AUD Standard Shipping or $15.95 AUD Express Shipping for all orders under $200 AUD.

INTERNATIONAL SHIPPING (AVAILABLE TO SELECT COUNTRIES)

NEW ZEALAND
Standard shipping for New Zealand purchases: $19.95 AUD (excluding shipping duties & taxes).

INTERNATIONAL
Standard shipping for International purchases: $34.95 AUD (excluding shipping duties and taxes).

Customs duties and taxes may apply depending on the destination country and are the customer's responsibility.

TRACKING
All shipments include tracking. You will receive a tracking number once your order has been dispatched. Tracking updates may take 24-48 hours to reflect in the courier’s system.

LOST, DELAYED OR DAMAGED ORDERS
Vacanza Swim is not responsible for delays caused by couriers, customs, or unforeseen circumstances. If your order is lost or arrives damaged, please contact us at vacanza.swim@outlook.com within 7 days of delivery for assistance.