PRIVACY POLICY

This Privacy Policy explains how Vacanza Swim ABN: 93 352 573 608 ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use vacanzaswim.com (the "Site") or interact with us regarding our services (the "Services"). By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Compliance with Australian Privacy Laws

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how we collect, use, store, and disclose personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the Site with an updated "Last Updated" date. Your continued use of our Services after changes take effect constitutes acceptance.

Information We Collect

a. Information You Provide

  • Contact details: Name, address, phone number, email.
  • Order information: Billing/shipping details, payment confirmation.
  • Account details: Username, password, security questions.
  • Customer support interactions.

b. Information We Collect Automatically

  • Usage Data: IP address, browser details, network information, interactions with the Site.
  • Cookies & Tracking: We use cookies and similar technologies to improve user experience and analyse site traffic. You can manage cookie preferences via your browser settings. (See Shopify’s Cookie Policy for details.)

c. Information from Third Parties

  • Service providers (e.g., Shopify, payment processors, fulfilment partners).
  • Marketing & analytics partners.
  • Social media integrations (if applicable).

How We Use Your Information

  • Providing Services: Processing payments, fulfilling orders, managing accounts.
    Marketing & Advertising: Sending promotions via email, text, or mail (you may opt out anytime).
    Security & Fraud Prevention: Detecting and preventing fraud or malicious activity.
    Service Improvement & Customer Support.

How We Share Your Information

We may share your data with:

  • Service providers (e.g., payment processors, shipping companies).
  • Marketing & business partners.
  • Legal & regulatory authorities when required.
  • In case of business transactions (e.g., mergers, sales).

We do not sell or share sensitive personal information for targeted advertising.

Your Rights Under Australian Law

Under the Australian Privacy Act, you have the right to:
Access Your Information: Request a copy of your personal data.
Correction: Request to correct inaccurate personal information.
Opt-Out: Manage marketing communication preferences.
Withdraw Consent: Stop certain data uses.

To exercise your rights, contact us at vacanza.swim@outlook.com.

Security & Data Retention

We implement reasonable security measures but cannot guarantee 100% security. Data retention varies based on legal, contractual, and operational needs.

Children’s Data

Our Services are not intended for children under 13 (or 16 in some regions). If we discover we have collected such data, we will delete it promptly.

International Data Transfers

If we transfer personal information outside Australia (e.g., to Shopify or cloud storage providers), we will take reasonable steps to ensure overseas recipients comply with Australian privacy laws.

Contact Us

For questions or requests regarding this Privacy Policy, contact us at vacanza.swim@outlook.com.